Terms & Conditions

Introduction

By using the Service offered through this Website, you are bound by the terms and conditions as set out below and our Privacy Policy. If you do not agree to be bound by these terms and conditions and privacy policy, you may not use or access our Service. This document sets out the relationship between you and Zawaaj, to which you are expressly agreeing to once you accept the Terms & Conditions and Privacy Policy.

Key Definitions

  • “Zawaaj” (“us”, “we”, “our” and “ours”) means the owner and operator of this website, Quaztec Limited (Company Number: 12864178)
  • “Users”, “You”, “Members” means anyone making use of the Zawaaj Services.
  • “Service” means any procedure or service that is provided by Zawaaj to Users, which includes, but is not limited to: information, services and products provided through the Website, or by telephone or email.
  • “Website” means the website zawaaj.com and all the pages, content and sub-domains contained therein.

Governing Law & Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the English courts.

If any provisions hereof are held to be illegal or unenforceable such provisions shall be severed and the remainder of this Agreement shall remain in full force and effect unless the business purpose of this Agreement is substantially frustrated thereby.

Overview

Zawaaj provides a platform for Users to find suitable partners for marriage.

Membership Terms & Conditions

  • You affirm that you are over 18 years old and have not lied or cheated in any way shape or form in order to use this website.
  • Anyone found to be using the Zawaaj services under the age of 18 will be banned immediately without refund and your IP address will also be banned.
  • You affirm and have sworn by Allah that you are a practicing Muslim who is upon the Quran and Sunnah and is looking to marry a practicing Muslim spouse. 
  • The Zawaaj services are for the use of helping you find a spouse in a halal manner. If you are the parent or wali of a sister, you MAY create an account on behalf of your child WITH THEIR PERMISSION.
  • You may NOT create multiple accounts for yourself. Any member found with more than one account can be banned permanently without a refund. 
  • Zawaaj is intended solely for individual member personal use and not for commercial or business purposes. If you are a business entity or commercial concern, your presence on our services is not allowed unless it is expressly authorized in writing by Zawaaj. Zawaaj pursues vigorous legal action against unauthorized login by business and commercial entities.

You expressly agree to use this service subject to the following terms and conditions:

You will carefully read, understand and agree to all the terms and conditions outlined in this Membership Terms and Conditions document. If you do not understand or agree to ALL Membership Terms and Conditions, you forgo the right to use our service, and you will not login to the Zawaaj services at any time.

Please pay attention to the following rules which if broken, will result in a PERMANENT BAN from the Zawaaj site WITHOUT A REFUND:

  • You have registered as a member of Zawaaj solely for the purpose of finding a spouse OR you are a parent/ wali who has registered on behalf of their child WITH THEIR PERMISSION. You may not assign or otherwise transfer your account to any other person or entity.
  • You commit to keeping all information provided to you by other members of Zawaaj private and confidential and you will obtain the permission of the member who provided it to you prior to sharing it with a third party.
  • You will not request money, or any other form of financial assistance, from any member that you meet on Zawaaj services – any attempt to do so may result in your details being shared with legal teams, lawyers, the Police or any other Government or legal bodies for the purpose of an investigation.
  • You will not send money or any form of financial asset to any other member that you meet on Zawaaj Services– any attempt to do so may result in your details being shared with legal teams, lawyers, the Police or any other Government or legal bodies for the purpose of an investigation.
  • You will not organize and will not participate in any funds transfer or any asset transfer arrangement organized by any member you meet on any of Zawaaj’s services– any attempt to do so may result in your details being shared with legal teams, lawyers, the Police or any other Government or legal bodies for the purpose of an investigation.
  • You will not load or distribute any virus or software which may harm the Zawaaj services or any of its users.
  • You will not post in your profile or communicate through any conversations vulgar material, pictures or content of an Un-Islamic nature.
  • You will not post in your profile or communicate through any conversations any material promoting harmful or criminal thoughts, intent or action.
  • You will not post in your profile or communicate through any conversations any form of harassment, sexual or otherwise, racism, bigotry, violence, invasion of privacy, suggesting, engaging in or enticing other to commit any illegal or immoral acts. Such actions can be followed up and prosecuted as necessary
  • You will not send to any member unsolicited mass mailings, junk mail, spam mail and chain letters, nor will you send any business information with the intent to engage or sell to other members including asking members to sign up to other websites or any other medium for products and services
  • You will not engage in gathering personal information such as email addresses, telephone numbers, addresses, financial information or any other kind of information of our members.

The information that you include about yourself in your profile will be accurate and will be the truthful description of your true self – and we remind you that you have sworn by Allah that you are speaking the truth and any attempt at lying can and will be held against you and legal proceedings can be taken against you.

All photographs you upload to Zawaaj will be authentic, truthful and recent photographs of yourself. If any other persons are incidentally included in the photos that you upload, you represent and you warrant that you have their explicit consent to upload such photos. You agree to indemnify Zawaaj and its employees against any claim arising as a result of you uploading unauthorized photographs without owner or subject consent.

Your right to use Zawaaj is subject to any restrictions, limitations, or conditions established or imposed from time to time at the sole discretion of Zawaaj. This may include future limitations on certain features and functions.

Specifically, please note the following:

  • zawaaj.co.uk and it’s subdomains is where our admin team monitor and check profiles for the safety of other members. You agree that your profiles are subject to being monitored and NO EXCEPTIONS will be made.
  • You MAY share contact details once compatibility has been established between you and another member. Any attempt at sharing details prior to this will result in a ban from zawaaj.co.uk and it’s subdomains.
  • Please note that once you take your conversations OFF zawaaj.co.uk and it’s subdomains, Zawaaj is in no way shape or form implicated in any situations or problems that could happen between you and the member. It is YOUR responsibility to do your diligence and make the same checks and investigations that you would usually make when searching for a spouse offline.
  • Spamming the Helpdesk or sending inappropriate messages to the admin can result in a permanent ban from Zawaaj.
  • Abuse to staff will NOT be tolerated in any way, shape or form, and will result in a permanent ban without refund.

Accuracy of Information

Although we attempt to ensure that it is correct and accurate, Zawaaj cannot guarantee the accuracy of the information on this Service, and are not liable for any problems or losses arising from errors in the content.

In using the Services provided by Zawaaj, you acknowledge that Zawaaj is not acting as a contractor or agent and is not responsible for any profiles listed. It is the responsibility of the Users to provide profile information, and Zawaaj will not be involved or held liable for any Service Agreement between the Student and Educator.

Fraud And Scam Warning

Zawaaj specifically and emphatically warns members never to send money to anyone that they meet on our services. A very small number of profiles on our services may not be genuine and may belong to scammers that may manage to slip through our extensive filters and pose as people who they are not. Zawaaj has no way of determining the validity of any communication that you receive from another member or the validity of the person behind such communication. We believe that these are few in numbers, but the damage they can cause may be enormous. These scammers will typically pose as an attractive woman or man. They will initiate contact with other members and will at some point during the interaction request money from the other person. This could be a request in the form of a loan, assistance for food, assistance for medical treatment, assistance to cover travel expenses to visit that member or assistance to smuggle a fortune out of a particular country. The list is endless. The bottom line is that we are warning our members to never send any money to anyone that they meet on this site for any reason whatsoever. Chances are 100% that the sending member will be defrauded of that money and will become another unhappy fraud victim. It is a violation of site policy to solicit money from or to send money to any member on the site. It is YOUR responsibility to report any member who asks you for any payment by using the report member feature on their profile.

Zawaaj Is Held Harmless

You explicitly, expressly and totally understand and agree that Zawaaj is held harmless by you and anyone else against any wrongdoing, damage, scam, misrepresentation, inappropriate contact, untruthfulness, trickery, or deceit perpetrated against you by any member that you meet on this site or on any of our affiliated sites, or that you meet through Zawaaj. Zawaaj Assumes no Liability, Financial or Otherwise in any such cases.

Zawaaj does not endorse, confirm, support, verify or validate the accuracy or the reliability of any of the information posted by members on our services. This includes but is not limited to all text, photographs, pictures, and any other content.

You explicitly, expressly, and totally understand and agree that Zawaaj assumes no liability or responsibility, financial, or otherwise for the truthfulness, accuracy, intent, motives, or behavior of anyone on this site or any of its affiliate sites. You meet people on Zawaaj at your own risk. People use the internet for various motives and intentions. It is your responsibility and solely your responsibility to verify the accuracy, truthfulness, good intentions, and motives of anyone that you meet on this site. Zawaaj is not responsible and is not liable for any aspect of any conversations, contact, or other information exchanged between members online or offline.

Zawaaj assumes no financial or any form of responsibility or liability for any financial loss, material loss, emotional harm, physical harm, or any other type of loss or harm you may incur as a result of contacting or being contacted by, communicating with, meeting, interacting with, or conducting business with anyone you meet on our services or any of its affiliates or through any links associated with these.

You agree that you will NOT request money or any form of financial or material assistance from any other member that you meet through our services. Doing so will result in an IMMEDIATE BAN and your details may be passed onto third parties who enforce the law. Your conversations are recorded and you AGREE that your conversations are recorded in order for you to use Zawaaj as a matrimonial service. We MAY pass your conversations on to any third parties in the cases of fraud/scams and other cons that can seek to harm either Zawaaj or its members.

Content

You agree to use the website only for lawful purposes and in a way that does not infringe the rights of or restrict or inhibit anyone else’s use and enjoyment of the website. Messages, classes, lesson planns, resources, and other content must be civil and tasteful.

You understand that all comments, postings, messages, text, files, images, photos, video, sounds, or other materials (“content”) posted on, transmitted through, or linked from Zawaaj, are the sole responsibility of the person from whom such content originated. You are entirely responsible for all content that you post, email or otherwise make available via the Service.

You understand that Zawaaj does not control, and is not responsible for content made available through the service. Furthermore, the Zawaaj site and content available through the Service may contain links to other websites, which are completely independent of Zawaaj. Zawaaj makes no representation or warranty as to the accuracy, completeness or authenticity of the information contained in any such website.

Your linking to any other websites is at your own risk. You agree that you must evaluate, and bear all risks associated with, the use of any content, that you may not rely on said content, and that under no circumstances will Zawaaj be liable in any way for any content or for any loss or damage of any kind incurred as a result of the use of any content posted, emailed or otherwise made available via Zawaaj.

You acknowledge that Zawaaj does not pre-screen or approve all content, but that Zawaaj shall have the right (but not the obligation) in its sole discretion to remove or move any content that is available on the website for violating the letter or spirit of the terms or for any other reason.

Indemnity

You agree to indemnify Zawaaj, its staff and stakeholders against any loss or damages, including without limitation reasonable legal fees, which we may suffer from your activities on or use of the site, including without limitation any breach by you of this Agreement or any charges or complaints made by other parties against you.

Intellectual Property

Zawaaj owns all the intellectual property rights relating to the site, including the designs, text, database, graphics and layouts, and you agree not to use or copy any part thereof without our express permission.

The intellectual property rights on postings, messages, text, files, images, photos, video, sounds, or other materials (“content”) Users upload to Zawaaj are retained by the copyright owner, and these are added to the site by Users at their own risk. In doing so you are giving expressed and irrevocable permission for us to store, display and use the content.

Inappropriate Use Of Zawaaj

  • Zawaaj intends to pursue vigorous legal action against any individual or business entity engaging in inappropriate use of our services. Inappropriate use includes but is not limited to:
  • Posting in your profile or communicating through conversations any vulgar material, pictures or content.
  • Posting in your profile or communicating through conversations any material promoting harmful or criminal thoughts, intent or action.
  • Posting in your profile or communicating through conversations any form of harassment, sexual or otherwise, racism, bigotry, violence, invasion of privacy, suggesting, engaging in or enticing other to commit any illegal or immoral acts.
  • Sending to any member unsolicited mass mailings, junk mail, spam mail and chain letters.
  • Posting in your profile or communicating through conversations any content promoting or soliciting commercial activity including advertising the selling of any product or service, including joining or acquiring membership in any other website.
  • Engaging in any practice with the intent of gathering personal information such as email addresses, telephone numbers, addresses, financial information or any other kind of information from our members.
  • Requesting money, or any other form of financial assistance, from any member that you meet on our services.
  • Sending money or any form of financial asset to any other member that you meet on our services.
  • Participating in any funds transfer or any asset transfer arrangement organised by any member you meet on our services

Limitations

You acknowledge that Zawaaj may establish limits concerning use of the Website, including but not limited to the maximum number of days that content will be retained by the website, the maximum number and size of profiles or other content that may be transmitted or stored by the Website, and the frequency with which you may access the website.

You agree that Zawaaj has no responsibility or liability for the deletion or failure to store any content maintained or transmitted by the Website. You also acknowledge that Zawaaj reserves the right at any time to modify or discontinue the website (or any part thereof) with or without notice, and that Zawaaj shall not be liable to you or to any third party for any modification, suspension or discontinuance of any services.

You agree that we shall not be liable for any loss or damages arising from the provision (or non-provision) of any part of the service, including loss of profit or consequential loss or damage.

Termination of service

You agree that Zawaaj, in its sole discretion, has the right (but not the obligation) to deactivate your account, block your email address, or otherwise terminate or restrict your access to or use of the website, immediately and without notice, for any reason, including, without limitation, if Zawaaj believes that you have acted inconsistently with the letter or spirit of the terms.

Further, you agree that Zawaaj shall not be liable to you or any third-party for any termination or restriction of your access to the website.

Further, you agree not to attempt to use the website after said termination.

Zawaaj Right To Use Member Provided Information

You grant Zawaaj the right in its sole discretion to edit, modify, delete any of the information that you have submitted in your profile if it fails to meet our aforementioned criteria. This includes text, photographs, pictures and any and all other information submitted with your profile at time of activation or at any subsequent time.

Refund Policy

Zawaaj will NOT refund ANY payment to ANY member for ANY reason whatsoever EXCEPT in the case of error on Zawaaj’s part. If Any refunds are issued in case of error on Zawaaj’s Part, It will be processed and completed within 14 days of initial refund request.

Please note: Zawaaj does not handle refunds for Google Pay and Apple Pay payments. Refunds for payments made through these services need to be requested from the respective store accounts.

Zawaaj will not refund any member who has decided that they no longer wish to use Zawaaj . A refund can NOT be given in part or whole for any subscription used or not used by any member for whatever reason. Users who want a refund are not permitted to seek a partial or full refund for any reason.

  • Zawaaj  is a SERVICE PROVIDER and makes NO GUARANTEES either on our website or through our marketing that you will definitely find a spouse.
  • Follow through with members you meet are YOUR responsibility, and as such, you absolve Zawaaj of any issues, problems or other factors which would arise from meeting members or being in touch with them OUTSIDE Zawaaj..
  • It is YOUR responsibility to take the necessary precautions with members you meet through Zawaaj as you would otherwise take if you were meeting any other proposal.
  • It is YOUR responsibility to involve your family and your Representative in all your communications OFF or ON Zawaaj – Zawaaj cannot and will not be held responsible for any problems which occur with any member OFF the website.
  • Zawaaj asks sisters to include their Representative in their communications but cannot enforce this. Zawaaj does NOT condone members to meet freely outside the realm of the website and CANNOT be held responsible for any issues or problems that arise as a result of you doing so.

Membership Types:

  • One time fee – This will grant you a lifetime subscription to Zawaaj.
  • Intoductory offers, discounts and vouchers redeemed on android/iOS or through the website can only be availed once in a lifetime and are limited time offers only. Read the terms and conditions of each offer before availing them as there is no refund. Payments can be cancelled anytime through their respective payment gateways or contacting support@zawaaj.co.uk.

Zawaaj is constantly reviewing the price of purchased membership. Zawaaj may, in its sole discretion, adjust the price upwards or downwards at any time.

REFUNDS are NOT permitted during times of offers and discounts where members have already paid in full. You may NOT cancel your membership to buy a cheaper deal, as your IP address is recorded and we reserve the right to ban your account on this basis.

Changes

Zawaaj reserves the right to change or update these terms and conditions from time to time. As a User of the website, you are responsible for acknowledging any updates of these terms and conditions by visiting this section. Any significant changes in the terms and conditions will be followed by notification emails to all active Users.